Swift Agent Network

How do I update my contact information with the Texas Real Estate Commission?

Log in to your REALM Portal account, open the Licenses tab, choose Amendment, then pick Update Contact Info/Legal Name Change as the type of change. From there you can edit your name, business phone and email, and add or update physical addresses. Do it with TREC first, then fix the places that copy from it.

You moved brokerages, changed your cell number, or opened an office, and now your name is attached to details that are out of date. The first place to fix is the one everything else copies from: your license record with the Texas Real Estate Commission (TREC). Here is how it works, as TREC describes it.

How do I change my contact information in the REALM Portal?

TREC runs license changes through its REALM Portal. Its own help article, Update Your Business Contact Information and Legal Name, which I read today, gives these steps:

  1. Log in to your REALM Portal account.
  2. Go to the Licenses tab.
  3. Select Amendment.
  4. From the Type of Change Request dropdown, choose Update Contact Info/Legal Name Change.
  5. On the next screen, edit your name and your current business phone number and email by clicking Review and Remove.
  6. Add or update physical addresses by clicking Actions.
  7. Review everything before you submit. TREC says to check your information carefully.

If you don't have a portal account yet, TREC has a REALM Portal Help menu with guides for creating one and linking your license to it. For anything else, TREC lists information@trec.texas.gov and 512.936.3000 on its site. The agency was listed as closed on Nov 11 for Veterans Day, though the portal stays available.

What changes with a brokerage move?

A new sponsor is a separate step from a new phone number. TREC has its own guides for changing and accepting sponsorship requests. Do the sponsorship first, then update your contact details, so the record tells one consistent story.

What should I check after TREC updates?

Your license record is the source, but it isn't the only page that names you. Anyone checking you might see:

WhereWhat to check
TREC's License Holder SearchSearch your own name and license number the way a client would. I did not test what it shows for addresses, so look at what appears for you.
Your brokerage's agent pageOld brokerage names often linger. Ask the brokerage to update it.
Google Business ProfilePhone, address and website, if you have one.
Directories built from public recordsThese copy your license data. They usually update on their own schedule, not yours.

Why does the old phone number keep showing up?

Because lookups and directories are separate copies. Changing one doesn't change the others. Pages built from a public file are refreshed when their file is, and that can lag behind what you submitted. Start with TREC, then work down the list above one place at a time, and search your name again a week later.

What about my website?

TREC's steps cover your name, business phone, email and physical addresses. Nothing in them is a place to send people to your website, and a license lookup is built to confirm that you're licensed, not to help someone reach you. That gap is why the Swift Agent Network exists: on Texas license pages built from the state's own file, you add your phone, website, photo and a short bio, marked as added by you. You can look up a Texas license page to see what's there now. We never print an agent's home address, email or street address on those pages.

Agents can join the network free, with the website they already have or with no website at all.

Questions

Where do I change my address with TREC?

In the REALM Portal. Go to Licenses, choose Amendment, select Update Contact Info/Legal Name Change, and use Actions to add or update physical addresses, according to TREC's own help article.

Can I change my legal name the same way?

TREC's article puts name changes in the same flow: the request type is called Update Contact Info/Legal Name Change. Check the review screen carefully before you submit.

Will my website show up on the TREC license lookup?

Not from anything TREC's help article describes. The portal steps cover your name, business phone, email and physical addresses, and a license lookup is built to confirm a license, not to send people to your website.

Do I need a website to be found by someone checking my license?

No. A license page can carry your correct phone and a link, and the Swift Agent Network lets Texas agents add those with a website or without one.

Join the Swift Agent Network free

The Swift Agent Network adds your photo, phone and website to your license or USDOT page and the other places people check a business. Join with your current website, or with none.

Apply to join